SE HRP Mortgage LLC (the "Company") is committed to honoring the privacy of visitors to our corporate and affiliate Web sites. Our Web site privacy policy describes our information practices and lets users give informed consent before participating in programs and services. This page provides answers to the following questions:
We make every effort to protect our partners, affiliates, and individual consumers, but we do not control the privacy policies or business practices of third-party Web sites. When our business partners and affiliates register for services provided by the Company, they are asked to provide certain information such as their name, business address, contact information, and company description. We only ask for this information so that our account managers and Web site coordinators can maintain quick, effective communication and constantly personalize our business services to your requirements. Your registration, contact information, and any passwords you may be issued are also required for your secure movement and transaction processing throughout our Web sites.
However, certain third-party Web sites to which we provide links or which are hosted by the Company for public use have different or additional terms of use, (including different privacy policies), which you should read, so that you fully understand particular uses of personal information by third parties who are partnered or affiliated with the Company. Because the Company does not control activity on any third-party Web sites, the Company makes no representation concerning the use and/or disclosure of any information provided to such third-party Web sites.
Yes, our business partners and affiliates can always choose whether or not to disclose personal or business information through the Company. Certain information is required for registration and to establish and securely manage your Company account, but other requested information may be optional. Specific questions about what information is currently required should be addressed to the account manager and Web site coordinator who establish your account.
We use basic information which we collect to make your business relationship with the Company more productive and tailored to your individual preferences. We require specific additional information when you subscribe to some customized services, and we store that information in secure databases. We share some aggregate statistical data with companies from which we obtain analytical and marketing services or partnerships. These companies do not have access to our secure database, and we never provide these companies with access to any consumers’ financial, personal, or loan-transaction information which we store on behalf of our business partners and affiliates. From time to time, we may be asked to disclose such information to third parties as part of a legal proceeding (i.e. subpoenas and criminal investigations); in such cases, the Company will disclose personally identifiable information as required by law.
All changes in our partners’ and affiliates’ contact or business information should be sent immediately to the account manager and Web site coordinator who manage your account. Private consumers who use the services of our partners and broker affiliates should contact them directly by e-mail or by phone to update personal business or account information.
If you have specific questions about the Company, you can contact us directly through our e-mail “info” address provided below. For more general information, we recommend the Web site published by the U.S. Federal Trade Commission, which includes news and commentary about privacy protection on the Worldwide Web; or go directly to their FTC Search page, enter the words “Internet privacy” (without quotes) in the text field, and hit the Search button. For more information visit the FTC web site: www.ftc.gov
We occasionally use software “cookies” (tiny data files sent to and stored by the client computer’s web-browser software) to let you use our services more efficiently, and to let us keep track of statistical traffic information that helps us improve our Web site. One valuable service provided by cookies is saving many preferences which you have established for navigation, searching, and shopping in your favorite Web sites. After your computer has requested and received a cookie from an Internet server, the cookie simply allows you to visit the same Web site pages repeatedly without having to reintroduce yourself each time you return. No other user’s computer on the Worldwide Web will have that same cookie, and only the Web site which issued that cookie can later retrieve it. A Web site can transmit one or (rarely) more cookies to the user’s browser software, and each may have a very different purpose. Cookies from our server contain only information which a user volunteers, or which guarantees the secure transmission of their data across the Internet, or which can automatically disconnect a user’s “log-in” session after a period of inactivity (in case you go to lunch but forget to “log off”). Some Company Web site services may not function correctly if the user’s browser software cannot accept cookies. Recent versions of Web browsers can be customized so that a cookie is always accepted-but only after the user is advised and consents.
The Company provides a wide range of services to its business partners, affiliates and clients. In connection with these services, the Company often receives non-public personal information about customers of its business partners, affiliates and clients. Except as permitted by law, the Company does not share, disclose or otherwise use non-public personal information that it receives from its business partners or mortgage broker clients about its business partners’ or mortgage broker clients’ customers. Federal privacy regulations limit the manner in which the Company may re-use or re-disclose this information, and the Company complies with these regulations.
This policy explains how we use SMS text messaging. Please read these SMS Text Messaging Terms & Conditions (“SMS Terms”) carefully. By completing the opt-in, you expressly consent to receive marketing and non-marketing text messages, including mortgage loan updates from the Company to the mobile number you provide. These messages can be recurring or one-time.
Opting in to receive marketing and non-marketing text messages is not required to apply for or obtain a residential mortgage loan from the Company. By providing your mobile number and opting in, you agree you have ownership rights or permission to use the number given to the Company.
You may opt out of these communications at any time by following the procedures in the text message. For example, replying “STOP” to any message you received. After this, you will no longer receive messages from our phone number. If you want to join again, you can sign up as you did the first time, and the Company will start sending text messages to you again.
To receive assistance at any time you may call is at 770-279-0805.